Privacy Policy

Effective Date: May 19, 2026

Introduction

IT Family Studio ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Company Name: IT Family Studio
Contact Email: support@itfstudio.com
Contact Phone: +380 96 245 7808
Address: Virmenska 6

What Data We Collect and Why

We only collect data necessary to provide our services and communicate with you effectively:

  • Contact Information: Name, email address, and phone number (collected via our contact forms).
  • Project Information: Details about your project requirements, budget, and scope.
  • Technical Data: IP address, browser type, device information, and browsing activity (collected via Google Analytics and Meta Pixel, subject to your cookie consent).

Purpose of Collection:

  • To respond to your inquiries and provide project estimates.
  • To execute contracts and deliver requested services (Landing Pages, Corporate Websites, E-commerce, QA, UX/UI).
  • To improve our website performance and marketing efforts.

Legal Basis for Processing (GDPR Article 6)

We process your personal data based on the following legal grounds:

  • Consent: When you voluntarily submit the contact form or accept non-essential cookies.
  • Contractual Necessity: To provide quotes or fulfill our web development services.
  • Legitimate Interest: To analyze website traffic and improve our digital presence (without overriding your fundamental rights).

Data Retention

We retain your personal data only for as long as necessary:

  • Contact Inquiries: Up to 12 months after the last communication if no contract is signed.
  • Client Data: Up to 5 years after project completion for accounting, tax, and legal compliance.
  • Analytics Data: Up to 14 months (based on Google Analytics retention settings).

Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our business:

  • Google LLC: Google Analytics and Google Ads (for site analytics and advertising).
  • Meta Platforms: Meta Pixel (for ad targeting and analytics).
  • Hosting Providers: To securely store website and form data.

(Note: These providers process data under strict data processing agreements and standard contractual clauses for international transfers).

Your GDPR Rights

Under the GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate data.
  • Erasure ("Right to be Forgotten"): Request deletion of your data.
  • Restriction: Request limited processing of your data.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Withdraw Consent: Withdraw your consent for cookies or marketing at any time.

To exercise any of these rights, please contact us at support@itfstudio.com.